Once your order is placed successfully, you can sign in to your account and check your order status. When your order is shipped, a tracking number will be sent to you automatically via email. You can use this number to track your package via the delivery company's website. If you have any concerns or need further assistance, please don't hesitate to reach out to our customer service team.
Shipping Information
Shipping Policy
We ship worldwide! Find all the information about our shipping methods and delivery times below.
FREE SHIPPING
on every order, no minimum purchase required!
1-3 Days Processing
Before shipping
Worldwide Shipping
We ship to all countries
Order Tracking
Track your package
How Can I Track My Order?
Delivery Times by Country
All orders include free shipping. Delivery times are estimated business days from when your order ships.
🇳🇿
New Zealand
5-7 Business Days
🇦🇺
Australia
7-10 Business Days
🇺🇸
United States
7-12 Business Days
🇨🇦
Canada
8-12 Business Days
🇬🇧
United Kingdom
8-12 Business Days
🇩🇪
Germany
8-12 Business Days
🇫🇷
France
8-12 Business Days
🇯🇵
Japan
7-10 Business Days
🇸🇬
Singapore
5-8 Business Days
🇭🇰
Hong Kong
5-8 Business Days
🌍
Other Countries
10-15 Business Days
Note: Processing time is typically 1-3 business days before shipping. Delivery times may vary during peak seasons or due to customs delays.
International Orders
Yes, we ship worldwide! Please note that it is your responsibility to check and understand the import taxes and customs regulations in your country.
Delivery Policy
All orders are shipped on a "D.D.U" (Delivered Duties Unpaid) basis, meaning NovixScreen is not responsible for any additional charges such as taxes, duties, or tariffs that may be applied to international orders. For more information on these potential charges, please contact your local customs office.
While we cannot guarantee exact delivery times, you can track your package using the tracking number provided via email.
Processing Time
Orders are typically processed within 1-3 business days. During peak periods or sales events, processing may take slightly longer. You will receive an email confirmation once your order has been shipped.
Questions About Shipping?
If you have any questions about shipping or need assistance with your order, please contact us: