Refund & Cancellation Policy

We offer a 30-day return policy starting from the delivery date. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.

To return your product, please mail it to our warehouse:

Address: 20th, 4th Rd. Qinglong Street, Baiyun District, Guangzhou City, China, 510000.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

We do not charge any restocking fees for returns.

• Gift cards
• Custom or personalized orders
• Items marked as final sale

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

If you haven't received a refund yet:

1. First check your bank account again.
2. Then contact your credit card company - it may take some time before your refund is officially posted.
3. Next contact your bank - there is often some processing time before a refund is posted.

If you've done all of this and still have not received your refund, please contact us.

We only replace items if they are defective or damaged. If you need to exchange an item, send us an email first with your order details. Please include the tracking number after sending your package.